Quality Assurance = a process. Quality is not an acquired situation but a state of mind that aims for continuous improvement.   ») ")

  • Quality is a matter of negotiation between the university institution and the various stakeholders;
  • Sometimes the expectations of different stakeholders may be different or even conflict.
  • The requirements of the different partners should be translated into the objectives and missions of the institution,
  • The challenge is to achieve the goals, objectives and learning outcomes.

Hence the need to have a common understanding of QA

  • However, Quality Assurance may have various definitions, but the essential idea is that higher education institutions must persuade all stakeholders to make decisive efforts to prepare young people to adapt to the evolution of life. their communities and lead productive lives.
  •  As part of the Regional Quality Assurance Initiative, the IUCEA with the support of DAAD, organized a training course for Quality Assurance Coordinators (QAC) of selected universities in Africa. Is in 2007/2008.  In this regard, it was resolved that a self-assessment exercise be organized in selected universities in Kenya, Tanzania and l'Ouganda. Uganda.  Based on the experiences of the first training phase, IUCEA and DAAD organized a second course for CAQs in 2008/2009 for another group of selected universities which was also followed by self-assessment, then external evaluation.
  • Each of these volumes deals with a particular subject and targets a specific target group.  Although each of these volumes can be used in isolation, they are all integral parts of this manual.

         Indeed, this manual contains the following volumes:

  • Volume 1: A self-assessment guide at the program level that allows the faculty or department to undertake more on program quality through effective self-assessment.
  • Volume 2: A Guide to External Evaluation that explains the procedures and processes for conducting an external audit at the curriculum level. Here, the specific target group is the team of external experts, but also the faculty and or department that must be evaluated.
  • Volume 3: An Institutional Self-Assessment Guide that specifically targets the central administration of an institution and is proposed as a tool to further discover the quality of the institution.
  • Volume 4: The implementation of a Quality Assurance system targets all levels of an institution, but it is particularly useful for Quality Assurance Coordinators for the development and implementation of an insurance system Internal Quality (AQI).
  • Volume 5: External Quality Assurance in East Africa provides the reader with general information on the state of play in external quality assurance systems in East Africa and discusses the role of regulatory bodies in light of international developments.